fd88 Privacy Policy

1. Data Controller

For the purposes of this Privacy Policy, the data controller is fd88, the operator of the online gaming platform accessible at fd88.biz. The data controller is responsible for determining the purposes and means of processing your personal data in connection with the fd88 platform and all associated services. If you have questions or concerns about how fd88 handles your personal data, you may contact us at [email protected].

2. Information We Collect

fd88 collects personal data that is necessary, adequate, and relevant to the purposes for which it is processed. The categories of personal data we collect include:

2.1 Registration and Identity Data

• Full name as it appears on your official identity document.
• Date of birth (required for 18+ age verification).
• Email address (your primary fd88 login identifier).
• Country and city of residence (e.g., Karachi, Lahore, Islamabad, Faisalabad).
• Phone number, where provided during registration or verification.

2.2 Identity Verification Documents

• Copies of government-issued identification such as CNIC (Computerised National Identity Card), passport, or driving licence.
• Proof of address documentation, such as a utility bill or bank statement.
• Selfie or biometric verification image where required by our KYC (Know Your Customer) process.

2.3 Financial and Transaction Data

• Deposit and withdrawal history including amounts in PKR and payment method used.
• JazzCash account reference, Easypaisa mobile number, or bank account details (IBAN / account number) used for transactions.
• Transaction identifiers and timestamps.

2.4 Gaming Activity Data

• Bets placed, games played, game results, and session durations on fd88.
• Bonus and promotion usage history.
• Responsible gaming settings configured by you, including deposit limits and self-exclusion requests.

2.5 Technical and Usage Data

• IP address and approximate geographic location at the time of fd88 login and platform use.
• Device type, operating system, browser type and version.
• Pages visited on fd88.biz, time spent, and navigation patterns.
• Cookies and similar tracking data as described in Section 6.

2.6 Communications Data

• Content of communications you send to fd88 support, including emails sent to [email protected].
• Records of live chat sessions or any other support interactions.

3. How We Use Your Information

fd88 uses the personal data we collect for the following purposes:

• Account creation and management: To register your fd88 account, maintain it, and enable the fd88 login process.
• Identity and age verification: To confirm you are at least 18 years of age and that the identity details provided are genuine, in compliance with our licensing obligations and responsible gaming commitments.
• Payment processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, and USDT TRC20.
• Game provision and betting services: To operate cricket betting, live casino, and slot services on fd88 and to settle bets and game results accurately.
• Fraud prevention and security: To detect and prevent fraud, money laundering, underage gambling, multi-accounting, and other prohibited conduct on fd88.
• Regulatory compliance: To comply with applicable anti-money laundering (AML), counter-terrorism financing (CTF), and gaming licence conditions, including filing required regulatory reports.
• Customer support: To respond to your queries, complaints, and responsible gaming requests submitted to fd88 support.
• Service improvement: To analyse usage patterns on fd88.biz and improve platform performance, game selection, and user experience for Pakistani players.
• Marketing communications: To send you relevant promotional offers and updates about fd88 services, where you have opted in to receive such communications.

4. Legal Basis for Processing

fd88 processes your personal data on the following legal bases:

• Performance of a contract: Processing necessary to provide the fd88 gaming and betting services you have requested and to operate your account.
• Legal obligation: Processing required to comply with applicable licensing conditions, AML/CTF regulations, and age verification requirements.
• Legitimate interests: Processing for fraud prevention, platform security, abuse detection, and service improvement, where these interests are not overridden by your fundamental rights.
• Consent: Processing for direct marketing communications, where you have expressly opted in. You may withdraw consent at any time by contacting fd88 support.

5. Sharing of Personal Data

fd88 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients where necessary and proportionate:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and card processing networks, solely for the purpose of processing your transactions.
• Identity verification providers: Third-party KYC service providers engaged to verify identity documents and conduct age verification checks on fd88 player accounts.
• Game content providers: Software providers such as Ezugi, Evolution, Pragmatic Play, NetEnt, and others, who may receive the minimum data necessary to deliver their games via the fd88 platform.
• Regulatory authorities: Gaming regulators, financial intelligence units, and law enforcement agencies where we are legally required to disclose information.
• Fraud prevention agencies: Industry databases and fraud prevention services used to identify and block fraudulent account activity across the online gaming sector.

All third parties with whom fd88 shares personal data are subject to contractual data protection obligations and are permitted to use your data only for the specific purpose for which it was shared.

6. Cookies and Tracking Technologies

fd88.biz uses cookies and similar tracking technologies to operate the platform, maintain your fd88 login session, and analyse how Pakistani players interact with the site. The main categories of cookies used on fd88 are:

• Strictly necessary cookies: Required for the fd88 platform to function — including maintaining your logged-in state after the fd88 login process and processing in-progress betting activity.
• Performance cookies: Collect anonymous data about how pages on fd88.biz are used, enabling us to identify and fix technical issues and optimise page load speeds for Pakistani users on mobile and desktop.
• Functional cookies: Remember your preferences on fd88 — such as language settings and display options — between sessions.
• Analytics cookies: Used to understand overall traffic patterns on fd88.biz and measure the effectiveness of the platform layout and content.

You may configure your browser to reject non-essential cookies. Note that disabling strictly necessary cookies will prevent the fd88 platform from functioning correctly, including the fd88 login process.

7. Data Retention

fd88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data: Retained for a minimum of five years from the date of account closure, as required by applicable AML and gaming licence obligations.
• Transaction records: Retained for a minimum of five years to satisfy financial record-keeping requirements.
• Gaming activity logs: Retained for a minimum of three years from the date of the recorded activity.
• Support communications: Retained for two years from the date of the last communication, unless the content relates to a dispute that remains unresolved.

After applicable retention periods expire, fd88 will securely delete or anonymise your personal data in a manner that prevents reconstruction of your identity.

8. Data Security

fd88 implements technical and organisational security measures proportionate to the risk associated with processing your personal data. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and fd88.biz, including during the fd88 login process.
• Encrypted storage of passwords — fd88 never stores passwords in plain text.
• Access controls limiting fd88 staff access to personal data on a strict need-to-know basis.
• Regular security assessments of the fd88 platform and infrastructure.
• PCI-compliant payment processing systems for card transactions.

Despite these measures, no system is entirely immune to security breaches. In the event of a personal data breach that poses a risk to your rights, fd88 will notify affected players and relevant authorities in accordance with applicable obligations.

9. Your Rights

Subject to applicable data protection law, you have the following rights in relation to the personal data fd88 holds about you:

• Right of access: The right to request a copy of the personal data fd88 holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data in your fd88 account.
• Right to erasure: The right to request deletion of your personal data, subject to fd88's legal retention obligations.
• Right to restriction: The right to request that fd88 restricts processing of your data in certain circumstances.
• Right to object: The right to object to processing of your personal data for direct marketing purposes at any time.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.

To exercise any of these rights, contact fd88 support at [email protected]. fd88 will respond to all valid data rights requests within a reasonable timeframe. We may need to verify your identity before processing a data rights request.

10. Children and Minors

The fd88 platform is strictly intended for individuals aged 18 and above. fd88 does not knowingly collect personal data from any person under the age of 18. If fd88 discovers that personal data has been collected from an individual who is under 18, that account will be immediately closed, the data will be deleted in accordance with our retention obligations, and any funds in the account will be returned.

If you believe a minor has registered an fd88 account, please contact us immediately at [email protected].

11. Third-Party Services

The fd88 platform integrates third-party services including game software providers, live dealer studio operators, and payment processors. These third parties operate under their own privacy policies for data they independently control. fd88 is not responsible for the privacy practices of third-party services accessed through or linked from the fd88 platform. We encourage you to review the privacy policies of any third-party service you interact with via fd88.

12. Changes to This Policy

fd88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform services. Material changes will be communicated to registered players via email to their registered address or via a notice on fd88.biz prior to the updated policy taking effect. The effective date of the current version is displayed at the top of this page. Continued use of fd88.biz after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or fd88's handling of your personal data, please contact us:

• Email: [email protected]
• Platform: fd88.biz
• Response target: Within 24–48 hours of receipt

For responsible gaming support, data deletion requests related to self-exclusion, or urgent account security issues, please mark your email subject line clearly so that the relevant fd88 team can prioritise your request accordingly.